Wholesale isn’t just more boxes. It’s getting dozens of cartons and full pallets out the door perfectly, booked into a dock window, and received first time without a single “where’s my order?” call. If you sell into retailers, distributors, or B2B customers, this is where you win (or cop chargebacks). Here’s how we make it easy.

What We’re Aiming For

• Right first time: On-time, in-full (OTIF) and easy to receive.
• Pallets that pass inspection: Stable, labelled, within spec.
• Paperwork that matches reality: Labels and docs reflect what’s in the cartons.

How We Do It (Short Version)

• Smart picking built for multi-carton orders.
• Pallets built to buyer rules: Ti/Hi, wrap pattern, corner boards, no overhang.
• UCC-128 / SSCC labels that scan the first time.
• Clean paperwork + booked docks + photo proof at handover.

Buyer Playbook: What Big Customers Actually Care About

• Scan-clean SSCC labels: Printed from the system at pack time and verified before ship confirm.
• Pallet specs on point: Correct pallet size, stack pattern, heights/weights, protected corners, right wrap.
• Truthful carton labels: PO, ship-to, item details, “carton X of Y” for fast receiving.
• Appointments & refs: Booked windows, truck IDs, and proper references so nobody is stuck at the dock.
• Matching docs: Packing list, delivery docket, and manifest that mirror the shipment—no guesswork.

Start Right at Receiving (It Saves You Later)

Bad data in = headaches out. We:

1. Scan and check barcodes against the item master.
2. Capture basic dimensions/weights for better cartonization.
3. Log any damage with photos.
4. Quarantine anything that’s short/over/mislabelled before it sneaks into a pick.

Storage That Suits Wholesale (Not Just E-commerce)

• Bulk reserve: Full cases/pallets stored for clean replenishment.
• Forward pick (case-friendly): Near the pallet build area to cut travel.
• Auto-replenishment: Top-ups fire before big waves release.

Rule of thumb: Separate each-pick (DTC) from case/pallet (B2B) profiles so wholesale never waits on tote lanes.

Picking Built for Consolidation

Wave design

• Group by PO + ship-to + appointment window.
• Prioritise complete orders (avoid partials unless your buyer allows).
• Sequence routes so cartons arrive together at build stations.

On the floor

• Case pick to cages/trolleys for stability.
• Scan flow: Location → SKU → Case count (use LPNs for odd-lots).
• Short-pick workflow: Auto-check reserve; if still short, hold for approval or backorder (your rules, not surprises).

Pallets That Pass Inspection

Build standards

• Pallet type: AU 1165×1165 unless buyer says otherwise.
• Ti/Hi + max height/weight: System-calculated, never exceeded.
• Patterning: Interlock or straight stack per guide; no overhang.
• Protection: Corner boards, top caps, and dunnage where needed.
• Wrap spec: Film gauge, wrap count, and top/bottom banding by buyer.
• Label placement: Two adjacent faces so RF guns find them fast.

At the station

• Scale + dimensioner for spot checks.
• Visual SOPs with photos of compliant builds (per top accounts).
• QA checklist: signed by the builder, verified by a second set of eyes.

Labels That Make Receiving Fast

• Cartonization rules pick the right box and keep weights manual-friendly.
• Every carton gets a unique SSCC with human-readable PO and “X of Y”.
• The pallet SSCC ties all child cartons together.
• System block: If parent–child links aren’t complete, we can’t manifest—on purpose.

Paperwork & Booking (Without the Back-and-Forth)

• Packing list / delivery docket / manifest print at ship confirm and save to the order timeline.
• Dock appointments are booked with accurate pallet counts and cube.
• Staging by route so the right pallets hit the right truck, in the right order.
• Photo at handover (where permitted) for instant proof.

The Numbers We Hold Ourselves To

How We Keep Getting Better

• A living routing-guide matrix for your buyers—always current.
• Packaging trials: drop tests and corner-board tweaks for tricky SKUs.
• Travel heat-maps: keep top movers closest to pallet build.
• Standard photo-on-build and photo-at-handover for high-value accounts.

What This Means For You

• Faster cash: fewer receiving delays and disputes.
• Fewer fees: compliant pallets/labels = fewer chargebacks.
• Happier buyers: DCs remember shipments that glide through.

Want This Level of Calm in Your Wholesale Channel?

Bring us your top two buyer guides and a recent wholesale order. We’ll show you how we’d pick it, build it, label it, and book it—plus where the easy wins are to lift OTIF and cut claims.

Wholesale doesn’t have to be stressful—when pallets are built to spec, labels scan first time, and paperwork matches what’s in the cartons, your orders glide through receiving, OTIF climbs, chargebacks fall, and buyers actually smile; that’s exactly what we do: multi-carton picks designed for consolidation, pallet builds that pass inspection (Ti/Hi, wrap, corner boards, no overhang), and SSCC labels tied cleanly to every carton and parent pallet, backed by booked dock slots, photo proof at handover, and KPIs we publish—so if you want that level of calm in your wholesale channel, send us your top two buyer guides and a recent B2B order and we’ll share a quick, no-nonsense plan to ship it right the first time.

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